Shipping policy

Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping & Delivery
Estimated delivery times are provided at checkout and may vary depending on the destination and shipping carrier. Delivery times are estimates and are not guaranteed.

Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.

Lost, Delayed, or Damaged Packages
If your order arrives damaged or you experience an issue with delivery, please contact us with your order number and any relevant photos or information. We will review the situation and assist you with the next steps.

Shipping Rates
Any applicable shipping charges and available shipping options will be displayed at checkout before you complete your purchase.

For shipping questions, please contact Oralea Oral Care through the contact information provided on our website